New Broadcast
EPISODE 1 99% of Businesses are Replaceable from Customer’s Perspective – Here is How to Stand Out Having worked in the luxury industry for close to two decades cultivating relationships with HNWIs, while being a luxury customer myself, I have to break some hard news to you: Very few brands where customers are truly loyal 99% of businesses are replaceable Products & gifts are not memorable to HNWIs Most brands misunderstand “money-can’t-buy” experiences If you are one of the few top luxury…
